ChatGPT
Agentic Commerce
Connect your SuiteCommerce store to ChatGPT and reach 700 million weekly users. Enable AI-powered shopping experiences with instant checkout directly from conversations.
What is Agentic Commerce?
Agentic commerce is the next evolution of online shopping. Instead of customers searching through your website, ChatGPT acts as their AI shopping assistant—understanding what they need, finding the right products, and completing purchases on their behalf, all in a natural conversation.
HOW IT WORKS
From Chat to Checkout in Seconds
Customer Asks ChatGPT
A user starts a conversation with ChatGPT: "I need running shoes under $100" or "Show me eco-friendly yoga mats." ChatGPT understands the context and intent behind their request.
AI Finds Your Products
ChatGPT searches across integrated stores, including yours, and presents the most relevant products. Results are organic—ranked purely by relevance to what the user is looking for.
Instant Purchase
Users click "Buy," confirm their order details, and complete the purchase—all without leaving ChatGPT. Payment is secure, shipping is handled by you, and the customer relationship remains yours.
WHY INTEGRATE
Reach Customers Where They Already Are
ChatGPT isn't just another marketplace. It's where hundreds of millions of people go every week to get things done. By integrating your SuiteCommerce store, you're meeting customers in their natural workflow—when they're already asking for what you sell.
Massive New Audience
Access 700M+ weekly users actively searching for products
You Keep Control
Maintain customer relationships, payments, and data
Seamless Integration
Built on open protocols, works with your existing systems
Zero Downtime
Live integration without disrupting your current operations
BUILT ON OPEN STANDARDS
The Agentic Commerce Protocol
Developed by OpenAI with Stripe and leading merchants, this open protocol defines how AI agents and businesses collaborate to complete purchases on behalf of users.
Platform Agnostic
Works with any e-commerce platform and payment processor
Quick Integration
No need to modify your internal systems
Full Control
You maintain customer relationships and data
Secure by Design
Encrypted tokens, minimal data sharing
User Control
Customers explicitly confirm every step before any action is taken
Secure Payments
Encrypted payment tokens authorized for specific amounts
Minimal Data
Only essential information shared with merchant permission
Your Systems
Process orders with your existing payment and shipping setup
Security & Privacy First
Agentic commerce is built with security and trust at its core. Users maintain full control over every purchase decision. Payment information is encrypted and tokenized. Data sharing is minimized to only what's necessary to complete the order.
As a merchant, you keep complete control over your payment processing, order fulfillment, customer support, and data. ChatGPT simply acts as the customer's AI assistant, securely transmitting information between user and merchant.
Common Questions
How do I get started with ChatGPT integration?
We handle the complete integration process for your SuiteCommerce store. This includes implementing the Agentic Commerce Protocol, connecting your product catalog, and enabling instant checkout. Contact us to start the integration process.
Will I lose control of customer relationships?
No. You maintain complete control over customer data, order processing, and communications. ChatGPT acts as the customer's AI assistant, but you're still the merchant of record with direct customer relationships.
Do I need to change my payment processor?
No. The Agentic Commerce Protocol works with your existing payment processor. You continue using your current payment systems and relationships without any changes.
How are products displayed in ChatGPT?
Products are displayed organically based on relevance to the user's request. There are no ads or sponsored results. ChatGPT ranks products purely by how well they match what the customer is looking for.
What are the costs involved?
OpenAI charges a small commission on completed purchases. The service is free for customers and doesn't affect product pricing. We can discuss integration costs and timeline during our consultation.
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